Terms of Use

Our website provides information about our HVAC services, including:

• HVAC installation and replacements
  
• Heat pump systems and new construction HVAC solutions
  
• Air duct cleaning services
  
• Energy-saving tips and seasonal advice
  
• Service requests, estimates, and appointment scheduling
  

By using our website, you agree to:

• Provide accurate and truthful information through any forms you submit
  
• Use the website only for lawful purposes
  
• Avoid attempting to access restricted areas or disrupt the site’s operation
  
• Comply with all local, state, and federal laws
  

No Professional Advice Guarantee

The information provided on this website is for general informational purposes only and does not constitute professional HVAC engineering, legal, or financial advice.



All HVAC services are provided under a formal service agreement with Monterey Bay Heating and Cooling. While we strive to keep information current and accurate, we make no guarantees regarding its completeness or timeliness.

Intellectual Property

All content on this website—including text, logos, graphics, images, videos, and layout—is the property of Monterey Bay Heating and Cooling or its content providers and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, modify, or distribute any content without prior written permission from us.

User Submissions

By submitting any information through our contact or service request forms, you agree that:

• The information you provide is accurate and truthful
• You are authorized to submit the information
• You give us permission to contact you regarding our HVAC services
• 
  

We respect your privacy. Please refer to our Privacy Policy for details on how we collect and use your information.

Links to Third-Party Websites

Our website may include links to third-party websites, such as product manufacturers or energy rebate programs. These sites are independent and are not governed by our Terms of Use. We are not responsible for their content or privacy practices.

Disclaimer of Warranties

This website and its content are provided “as is” without warranties of any kind. We do not guarantee the website will be error-free, uninterrupted, or continuously available.

Limitation of Liability

Monterey Bay Heating and Cooling and its affiliates are not liable for any damages resulting from the use or inability to use this website, including direct, indirect, incidental, or consequential damages.

Modifications to These Terms

We may update these Terms of Use at any time. By continuing to use our website after changes are posted, you accept the updated terms.

Governing Law

These Terms are governed by the laws of the State of California. Any disputes shall be resolved in the appropriate courts within California.

Contact Us

If you have questions about these Terms of Use, please contact us:
White Oak Plumbing

Phone: 360-869-1165

Email: eric@whiteoakplumbing.com

We may collect the following types of information when you interact with us:

Personal Information

• Request an HVAC installation, replacement, or heat pump system estimate
  
• Schedule air duct cleaning or new construction HVAC services
  
• Fill out a service request or contact form
  
• Communicate with us via phone, email, or text
  
• Subscribe to updates, maintenance reminders, or seasonal promotions
  

This may include

• Name
  
• Email address
  
• Phone number
  
• Property address
  
• Service request details or HVAC project information
  
• Any other information you choose to share
  

Non-Personal Information

We may automatically collect technical data such as:

• IP address
  
• Browser type and version
  
• Device type and operating system
  
• Pages visited on our website
  
• Date and time of visit
  
• Referral source (e.g., Google, social media)
  

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and schedule service appointments
• Deliver HVAC services, including installation, replacement, and air duct cleaning
• Improve website functionality and optimize your experience
• Send service reminders, updates, and promotions (with your consent)
• Comply with legal and regulatory obligations
  

How We Share Your Information

We do not sell your personal information. However, we may share it with:

• Trusted Service Providers: Platforms that assist in scheduling, customer communication, and service delivery
• Legal Authorities: If required to comply with laws, regulations, or legal processes
• Business Transfers: In the event of a merger, acquisition, or sale of our business assets
  

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, monitor performance, and enhance user experience. You can disable cookies in your browser settings, though some site features may not function properly.

Third-Party Links

Our website may contain links to third-party sites, such as HVAC product manufacturers or rebate programs. These websites operate independently, and we are not responsible for their content or privacy practices.

Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal data
  
• Opt out of marketing communications
  
• Object to or restrict certain data processing activities
  
• Request a copy of your data in a portable format
  

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our services are intended for adults. We do not knowingly collect information from children under 13 years of age.

Updates to This Policy

We may update this Privacy Policy periodically. The most current version will always be available on this page, marked with the latest “Last Updated” date.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Monterey Bay Heating and Cooling

Phone: (831) 905-6480

Email: mbheat.cool@gmail.com